The system that answers your patients' calls when your team is busy so no appointment is lost.
Security & Compliance
Powered by ElevenLabs AI with end-to-end encryption and US data processing
Each specialty has unique needs. Preia adapts to your vocabulary, workflows, and urgencies.
Handle dental emergencies, complex bookings, 6-month recalls, and treatment questions.
Bookings for aesthetic treatments, laser, injectables, and specialty consultations.
Mix of medical and aesthetic consultations, chronic condition management, regular follow-ups.
For a typical private clinic, each day brings 20-50 patient calls. When reception is busy, those calls are lost and with them, appointments.
Monthly, an average private clinic loses 60-150 calls because reception is busy or unavailable.
Of these calls, 25-30% would have been appointments. Patients don't call back, they call another clinic.
At an average value of $150-$300 per appointment, monthly losses are significant and consistent.
You became a healthcare provider to help people, not to answer phones at 9pm about appointments. Preia handles after-hours calls so you can have dinner with family, help with homework, or simply rest.
That nagging feeling when you see 3 missed calls after a long procedure? Gone. Preia answers every call, captures every request, and sends you a clear summary. Nothing slips through.
When your receptionist is juggling a ringing phone, a patient at check-in, and processing payment, something gets dropped. Preia takes the overflow (the second and third calls that come simultaneously) so your team can give full attention to the person in front of them.
You chose private practice for autonomy, not to be tethered to your phone Saturday morning. Preia books appointments, answers common questions, and handles requests while you're off.
For the cost of one or two appointments per month, you eliminate the stress of missed calls, lost patients, and after-hours interruptions. It's not about replacing your team. It's about giving everyone the support that lets them do their best work.
When reception can't answer (busy, on break, or after hours), the call is automatically picked up.
Natural conversation: service needed, date/time preferences, contact info, urgency of situation.
Either the appointment is made directly, or you receive a clear summary for follow-up.
Patients receive SMS confirmation 24h and 2h before. No-shows drop by 30-50%.
All plans include: monthly performance reports, continuous AI optimization, and technical support when something doesn't work.
No. Preia is backup for when reception is busy or unavailable. Your receptionist remains the primary point of contact. Preia only steps in when they can't answer. It's support, not replacement.
Simple: when the phone rings and reception doesn't answer (for example, after 3-4 rings), the call is automatically picked up by Preia. You don't need new equipment. It works with your existing phone system.
Preia introduces itself professionally as your clinic's assistant. The conversation is natural. Most patients appreciate getting an immediate answer instead of waiting or being sent to voicemail.
Preia never provides medical advice. If a patient has a medical question, Preia politely explains they'll be contacted by the clinic and collects their information for follow-up.
1-2 days for basic setup. You don't need to install anything. There's no staff training required. We handle everything.
Yes. We offer a 7-day free pilot so you can see exactly how it works in your clinic with real data. No obligations, no credit card required.
Preia works for any appointment-based private clinic: dental offices, aesthetic clinics, dermatology, general practice, pediatrics, and more. The system adapts to the vocabulary and workflows specific to each specialty.
Yes. Preia uses ElevenLabs AI, certified SOC 2 Type II, HIPAA, GDPR, and ISO 27001. All conversations are end-to-end encrypted, and data is processed in compliance with US legislation. We can provide compliance documentation upon request.
Fill out the form below and we'll get back to you within 24 hours to set up your free trial.
Or book a discovery call directly: Book Discovery Call
Start with a 7-day free pilot. No obligations, no credit card. Just results.