The system that answers your patients' calls when your team is busy so no dental appointment is lost.
For a typical dental practice (3-6 chairs), each day brings 20-50 patient calls. When reception is busy, those calls are lost and with them, appointments.
Monthly, an average dental practice loses 60-150 calls because reception is busy or unavailable.
Of these calls, 25-30% would have been appointments. Patients don't call back, they call another practice.
At an average value of $150-$300 per appointment, monthly losses are significant and consistent.
You became a dentist to help people, not to answer phones at 9pm about appointments. Preia handles after-hours calls so you can have dinner with family, help kids with homework, or simply rest.
That nagging feeling when you see 3 missed calls after a long procedure? Gone. Preia answers every call, captures every request, and sends you a clear summary. Nothing slips through.
When your receptionist is juggling a ringing phone, a patient at check-in, and processing payment, something gets dropped. Preia takes the overflow (the second and third calls that come simultaneously) so your team can give full attention to the person in front of them.
You chose private practice for autonomy, not to be tethered to your phone Saturday morning. Preia books appointments, answers common questions, and handles requests while you're off. Monday morning, you arrive to a full calendar, not a voicemail box full of callbacks.
For the cost of one or two appointments per month, you eliminate the stress of missed calls, lost patients, and after-hours interruptions. It's not about replacing your team. It's about giving you (and them) the support that lets everyone do their best work.
When reception can't answer (busy, on break, or after hours), the call is automatically picked up.
Natural conversation: service needed, date/time preferences, contact info, urgency of situation.
Either the appointment is made directly, or you receive a clear summary for follow-up.
Patients receive SMS confirmation 24h and 2h before. No-shows drop by 30-50%.
No. Preia is backup for when reception is busy or unavailable. Your receptionist remains the main point of contact. Preia only steps in when they can't answer. It's support, not replacement.
Simple: when the phone rings and reception doesn't answer (for example, after 3-4 rings), the call is automatically picked up by Preia. You don't need new equipment. It works with your existing phone system.
Preia introduces itself professionally as your practice's assistant. The conversation is natural. Most patients appreciate getting an immediate answer instead of waiting or being sent to voicemail.
Preia never provides medical advice. If a patient has a medical question, Preia politely explains they'll be contacted by the practice and collects their information for follow-up.
1-2 days for basic setup. You don't need to install anything. There's no staff training needed. We handle everything.
Yes. We offer a 7-day free pilot so you can see exactly how it works in your practice with real data. No obligations, no credit card.
The setup fee covers configuring the system specifically for your practice: integrating with your calendar, customizing scripts for your services, and training the system with your practice-specific vocabulary. It's paid once.
If call volume exceeds the minutes included in your plan, the per-minute rate applies ($1-$2/min, depending on plan). You'll receive notification when approaching the limit. Most practices never exceed the limit.
Fill out the form below and we'll get back to you within 24 hours to set up your free trial.
Or book a discovery call directly: Book Discovery Call
Start with a 7-day free pilot. No obligations, no credit card. Just results.